Facilities management for offices & business parks
Multi-let estates where tenants judge the landlord by the state of the car park. We run the common parts and the helpdesk tenants actually call.
What makes these buildings different
Every estate has its own failure modes. These are the ones that decide whether a contract works here.
The common parts are the product
Tenants renew on how the reception, lifts, washrooms and car park feel, not on the service charge spreadsheet. Presentation standards have to hold on a wet Monday in February, not just on a viewing day.
Too many numbers to call
A typical multi-let estate runs separate contracts for cleaning, M&E, grounds, security and waste. Tenants don't know which one to ring, so they ring the landlord — and the landlord chases five suppliers.
Service charge scrutiny
Every line has to be explainable at the annual reconciliation. Reactive spend that nobody can account for is where landlord–tenant relationships go wrong.
How we run them
- One helpdesk number published to every tenant, answered 24 hours a day
- Daily common-parts cleaning with a written specification and monthly audit scores
- PPM on lifts, HVAC, fire systems, water hygiene and emergency lighting, scheduled in your portal
- Grounds, car park, gritting and external lighting under the same contract
- Reactive works quoted before they start, so nothing lands unexplained at reconciliation
- A named contracts manager who attends tenant meetings with you
Compliance in this sector
The obligations that shape how work is specified, staffed and evidenced here.
- Statutory testing evidence filed against each asset, not each invoice
- Fire risk assessment actions tracked to closure
- Water hygiene monitoring to ACOP L8
- Contractor RAMS reviewed before any third party goes on site
Regulatory requirements change. We confirm the current position for your buildings at survey rather than relying on a web page.
Services we run here
Usually contracted together, but there is no requirement to take all of them.
Planned & reactive maintenance
M&E, building fabric and statutory compliance testing on a schedule you can see in your portal.Cleaning
Daily, periodic and specialist cleaning with audited standards and photographed sign-off.Security
Manned guarding, mobile patrols, key-holding and monitored CCTV and access control.Property management
Compliance, service-charge budgets, contractor management and tenant liaison for multi-let estates.
Tell us about your buildings.
A contracts manager will come out, walk the sites and give you a written report. No charge, no commitment.