Facilities management for retail & leisure
Out-of-hours cleaning, presentation standards and fast fixes so a broken auto-door never costs you a trading day.
What makes these buildings different
Every estate has its own failure modes. These are the ones that decide whether a contract works here.
Work has to happen when you're shut
Cleaning, floor care and most repairs can only run before opening or after close. That means a workforce that is available at 05:00 and 23:00, reliably, not occasionally.
Faults are visible to customers
An auto-door that won't open, a light out over a display, a washroom out of use — these are trading issues, and they're noticed within minutes.
Standards vary by unit, not by contract
One site slipping drags the whole estate's reputation with it, and it usually slips quietly between audits.
How we run them
- Pre-opening and post-closing cleaning teams with fixed, named staff per site
- Hard floor care, escalator and travelator cleaning, and periodic deep cleans
- Rapid response on auto-doors, shutters, lighting and washrooms
- Front-of-house and closing security officers, plus key-holding and alarm response
- Monthly audits scored against a written specification, with photographs
- Waste, recycling and back-of-house housekeeping under the same contract
Compliance in this sector
The obligations that shape how work is specified, staffed and evidenced here.
- Auto-door and shutter servicing to manufacturer and BS 7036 guidance
- Escalator and lift statutory inspection evidence filed per asset
- COSHH assessments held for every product used on site
- Public-area risk assessments reviewed on every specification change
Regulatory requirements change. We confirm the current position for your buildings at survey rather than relying on a web page.
Services we run here
Usually contracted together, but there is no requirement to take all of them.
Cleaning
Daily, periodic and specialist cleaning with audited standards and photographed sign-off.Planned & reactive maintenance
M&E, building fabric and statutory compliance testing on a schedule you can see in your portal.Security
Manned guarding, mobile patrols, key-holding and monitored CCTV and access control.
Tell us about your buildings.
A contracts manager will come out, walk the sites and give you a written report. No charge, no commitment.